Warranty

Acts of Nature

DZYN Builds is not responsible for any damages caused by mold (or by some other similar agent), rodents, termites, insects or weather related incidents that may be associated with defects in construction. Consult your insurance and/or consult a professional exterminator, etc. for assistance with these issues. 

Appliances

DZYN Builds expressly warrants that all consumer products will, for a period of one year with the commencement date of the warranty, be free from defects due to non-compliance with generally accepted standards in the state which assures quality of materials and workmanship. Any implied warranties for any such consumer products shall terminate on the same date as the express warranty stated above. Defects in items covered by manufacturers’ warranties are excluded from coverage of the Warranty Agreement, and buyer should follow the procedures in the manufacturers’ warranties if defects appear in these items. 

Carpentry-Rough & Finish

Warping in excess of 1/4” from the face of the cabinet will be corrected. 

Separation is common and should be expected within certain tolerances. Purchaser is responsible for caulking affected areas when needed. Readily noticeable variations in wood grain and color are expected in all cabinet selections. Click the full warranty to see more..

Concrete

Concrete slabs are designed to “float” or move with expansion/contraction of the soil. They are not a structural element of the home. Some settling, heaving, cracking is normal and should be expected. Only excessive conditions will be adjusted by DZYN

Builds. No coverage for spalding or flaking. Click the full warranty to see more..

Countertops

For scratches, chips, nicks, burns, or uneven/unlevel countertops, DZYN Builds will repair major surface imperfections noted at or before time of Homeowner Orientation Meeting only. Future items shall be the responsibility of the Purchaser. Any “valley” or depressed gap in countertop seam will be filled with the appropriate filler when notification is received within 30 days from closing.

Doors

DZYN Builds shall repair or replace defective doors, and the finish matched as closely as practical. If rooms are not kept at normal temperature and humidity levels, doors will warp. In such cases, no adjustment will be made by DZYN Builds. Pocket doors are not warrantied in any way. DZYN Builds is not responsible for any deterioration of exterior doors and their finishes due to weathering conditions. These products require routine maintenance by the Purchaser. Click warranty to read more...

Electrical

An outlet, switch, or fixture fails to perform as designed. Always confirm proper function of circuit breakers, GFCIs, and bulbs before requesting service. DZYN Builds shall repair or replace to meet original design. DZYN Builds will replace breaker if faulty.

Finishes

In the event it becomes necessary to repair drywall due to some warranty related adjustment, the drywall will be repaired and repainted. DZYN Builds will only touch up paint prior to the Homeowner Orientation Meeting, or as part of separate warranted repair.

Fireplace

Any damage or inoperability should be noted prior to the Homeowner Orientation Meeting. Discoloration due to residue inside firebox in considered home maintenance.

Flooring

Carpet seams will be apparent; however, gaps and excessive fraying are not acceptable. Additionally, DZYN Builds will re-stretch or re-secure carpeting one time only

within the first year if excessive stretching occurs. Only stains or spots noted prior to the Homeowner Orientation Meeting shall be corrected by DZYN Builds. Gaps in hardwood, caused by shrinkage, exceeding 3/16 inch will be repaired by DZYN Builds one time within the first year; other smaller gaps are the responsibility of the Purchaser. Scratches, fading, and discoloration of hardwood floors are not the responsibility of DZYN Builds.

Heating & Cooling Systems

DZYN Builds will take action to correct heating system to meet warranty standards. Orientation of home and location of room will also provide a temperature differential, especially when the heating system is controlled by a single thermostat for one or more floor levels. Purchaser is responsible for balancing dampers and registers and for making other necessary minor adjustments. DZYN Builds will correct any separation of ductwork. Maintaining venting is Purchaser’s responsibility.

Insulation

DZYN Builds will adjust poorly fitted doors, windows, or poorly fitted weather-stripping, and correct insulation issues to meet standards.

Landscaping—Lot Grading & Drainage

It is normal for there to be some drainage flow between lots. Purchaser is responsible for ensuring that proper drainage is not disrupted. Excessive water flow onto Purchaser’s lot due to grading or landscaping changes of neighboring Purchasers are not DZYN Builds' responsibility. DZYN Builds will not be responsible for weather caused damage to yards, or grading, after the final grade has been established or closing

Plumbing

DZYN Builds will repair frozen pipes when caused by defect in

material, workmanship or design. 

Chips, scratches, dents, cracks and other blemishes of plumbing

fixtures must be noted prior to the Homeowner Orientation

Meeting. To stop sewer odors in drains, Purchasers must maintain the proper water level in the P-trap. Outside of that, DZYN Builds will verify that plumbing vents are working as

designed. DZYN Builds will repair any water leaks that are a result of poor

workmanship or materials.

Roofing-Rain Gutters

DZYN Builds will repair any verified roof or flashing leaks not caused by ice build-up, leaves, debris, or the owner’s actions or negligence. DZYN Builds shall repair or replace as necessary shingle damage caused by winds which do not exceed manufacturer

specifications.

Windows 

Any broken or cracked glass in windows noted prior to the Homeowner Orientation Meeting will be replaced. Future issues fall under the manufacturer’s warranty.